We will provide the "BEST" value in terms of products and services and adopt "best" processes for stakeholders, without compromise, thereby matching global standards of performance. To be an inspirational and trusted brand, transforming customer’s lives through fashion and delightful shopping experience every time.
At Shoppers Stop we follow a policy that is – "We are responsible for what we sell". We offer free and easy returns on most of the merchandise bought online. If you are not completely satisfied with your purchase you can return the items via a courier pick up or exchange them in any of our stores across India. We give 100% refund on items returned in an unused condition within 14 days of delivery.
Shopping on our website is 100% safe and secure as we do not store complete details or payment information of your credit/debit card in our system. This is information is directly transmitted securely to the bank for payment processing. For enhanced security, we do not store any financial information on our servers. However, caution must always be taken by the customer while making transactions on any online venue.