Wadi

Wadi.com is an online shopping portal that aims to provide the wide range of products to the people of UAE. It promises contented online shopping experience from selecting a product to timely delivery. In addition Wadi connects consumers with the leading vendors across the Gulf region so that the customers can avail the greatest deals.
Wadi.com is here to change the way you do online shopping. They’re here to simplify the online shopping for the residents of Saudi Arabia (KSA) and United Arab Emirates (UAE). Wadi is a young company with a big heart, lots of courage, and accesses some of the most influential institutional investors in the world. Its mission is to be the online store of choice for consumers in Middle East and North Africa.
Most of all Wadi offers a range of product categories including Computers, Mobiles, Consumer Electronics, Beauty and Fragrances, Fashion, Sunglasses, Gadgets, Watches, and much more. At Wadi people can now choose to shop for the best of products from the best of brands with just a few clicks. It is looking forward to raising the bar on how people do online shopping in with necessary features like prompt customer services, faster delivery, free exchange and cash on delivery.
Wadi is very keen on providing its consumers the best products in terms of quality and they never compromise on it. They have quality reassurance policy where they make sure that only the best products are delivered to their customers. Moreover, they have reviews from the industry experts on almost all their products so that customers get a clear idea about what they are buying. They also include other details in the description section of the product for providing much needed clarity before any customer buys the product. 
Wadi’s 3 Basic Principles
Its approach is based on 3 basic principles:
Clutter free presentation of products on the website
Easier selection process with expert reviews and descriptions
Faster and on time delivery.
Payment Methods
Debit/Credit Cards
At Wadi, the preferred payment method is by a secure Credit Card transaction. Rest assured, customer’s card number will be protected using industry-leading encryption standards. They guarantee a safe shopping experience on their site. They currently accept Visa and MasterCard. Orders completed with credit cards will not be charged a COD fee (AED 15)/(34 SAR).
Cash on Delivery
For customers without access to a credit card, Wadi accepts Cash on Delivery (COD) as an alternative payment method. Using this service, customers can select to pay in cash to the delivery agent upon receiving their order. Please note that cash payment orders will be charged an additional service fee AED 15 – 34 SAR per order, no matter the number of items the order contains! Currently, this service can only be used for orders less than AED 3600 – 3400 SAR.
Return Policy
At Wadi, the most important thing for them is that customers feel comfortable buying the items they really want. If you want to cancel an order, the will help you as sooner as you inform them. Cancellations depend on whether your order has been shipped or not. Usually, this happens within 2 -3 business days so try to cancel your order at an early stage. If your order has been shipped, Wadi would not be able to cancel it. At that point, the next best option is to make use of Wadi’s hassle free return policy and send the item back.
Wadi offers a hassle free 14-day no questions asked return policy. It just has certain following conditions that must be met for them to be able to process a return successfully; Item may only be returned within 14 days of the date of receipt, It must be in its original packaging with the original tags and labels and It must be unused and the seal must be intact.
Assured Customer Satisfaction
At Wadi.com, customer satisfaction is prioritized and hence its support services are available round the clock. Online shopping is still an emerging concept and hence there is always the need of proper communication channels to ensure hassle-free online shopping.