Capital One Financial Corporation is a bank holding company specializing in credit cards, auto loans, banking and savings products headquartered in McLean, Virginia.
Capital One is the eighth-largest commercial bank in the United States when ranked by assets and deposits. and is ranked 10th on the list of largest banks in the United States by total assets. The bank has 755 branches including 18 café style locations and 2,000 ATMs. It is ranked #100 on the Fortune 500, #17 on Fortune's 100 Best Companies to work for list, and conducts business in the United States, Canada, and the United Kingdom. The company helped pioneer the mass marketing of credit cards in the 1990s, and it is one of the largest customers of the United States Postal Service due to its direct mail credit card solicitations. Capital One is also the fourth-largest bank auto lender, with a market share of 4.2% in 2016.
Capital One operates 3 divisions as follows:
Credit Cards – Capital One issues credit cards in the United States, Canada, and the United Kingdom. As of December 31, 2016, after JP Morgan Chase and Citigroup, Capital One was the 3rd largest credit card issuer, with an outstanding receivables balance of $91 billion, representing 12.1% of the total outstanding credit card receivable balance in the United States. As of December 31, 2016, Capital One had a total of $97 billion in credit card loans outstanding in the United States and $8 billion of credit card loans outstanding in Canada and the United Kingdom.
Consumer Banking – offers banking services, including checking accounts, saving accounts, and money market accounts. Also operates CapitalOne 360, a direct bank.
Auto loans – Along with Wells Fargo, Bank of America, Ally Financial, and JP Morgan Chase, Capital One is one of the top bank auto lenders in the U.S. by volume. As of December 31, 2016, Capital One had $48 billion in auto loans outstanding.
Home mortgage – Capital One was one of the largest mortgage lenders, with $21 billion in home loans outstanding as of December 31, 2016. It exited the mortgage industry on November 7, 2017. It was the 12th-largest mortgage lender among banks standing at $20.6 billion worth of residential mortgages.
Commercial banking – As of December 31, 2016, Capital One had $66 billion in loans outstanding secured by commercial, multifamily, and industrial properties.