Chewy

Being a pet parent is one of the best things in life. And we understand because we're pet parents too. In fact, Chewy.com was founded by people with a serious passion for helping pets. They wanted to make the process of finding food, treats and all that good stuff easy to find--and deliver it straight to your doorstep.
Headquartered in Dania Beach, Florida (yes, we wear sandals all the time), Chewy.com's dedicated staff--furry and non-furry alike--are committed to providing the kind of service that makes you go "wow." Our warehouses all over the country can ship the freshest, highest quality products--and fast. And our amazing gals and guys in customer service are here day and night to help. Bottom line is, we're here to make pet happiness happen.

Our Promise to our Customers
Only the Best
Our pets show us love at every turn and rely on us to take care of them. That's why we only offer the best brands of pet food, treats, and supplies-- because they deserve it.
Agents of Awesomeness, 24/7/365
Simmering in sunny Dania Beach, FL, our knowledgeable and friendly customer service team (we can't get them to stop smiling!) is available 24 hours a day, every single day of the year. That means a real person is always here to help.
Seriously Fast Shipping
Whoa--that was fast! Place your order before 4pm ET and it will ship the same day. We figure there's no time to waste when your furry family needs their food, treats and goodies.
Freshness Guaranteed
All of our food and treats ship directly from our own warehouses which means it's the highest quality possible and always fresh, guaranteed.
Lots of Goodies for your Pets
We've got over 18,000 items in stock and ready to ship. Whether it's the food that keeps their bellies full or the toys they cuddle up with at night, we've got it all.
365 Day Hassle-Free Returns
Not every purchase can be a home run, and we get it. That's why our policy is simple: if you (or your pet) are not 100% totally, completely, and unconditionally satisfied for any reason whatsoever, let us know! Here at Chewy.com, you're in good paws.
We Know Pet Stuff
We realize you're going to have questions about the products you're buying. That's why we work hand in hand with all of our brands so our customer service team can answer any question you might have. We research, attend lectures, and keep up with the latest trends so we can pass on our knowledge to you.